Send your "pre-approved" return to the following address: 1205 N Eliseo C Felix Jr. If you need to exchange an item for the same item, please send us an email at for approval. We only replace items if they are defective. Only regular priced items are eligible for refunds, unfortunately clearance and sale items cannot be refunded. If you’ve done all of this and you still have not received your refund yet, please contact us at items (if applicable) There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If your return is approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Some types of goods are exempt from being returned.įor assistance with a return, please contact do not send your purchase back to the manufacturer. It must also be in the original, unopened packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. Unless the return is a result of our error, you are responsible for paying return shipping. If 14 days have gone by since your purchase, unfortunately we are unable to accept your return. Our policy lasts 14 days from the DATE of purchase, with exception of pre-orders. You will be asked to provide photos of the outer shipping carton and damaged contents to assist with the claims process. All purchases are insured and we will make every effort to assist you with any claims that may be necessary due to loss or damage. Please note that we have no control over a package once it leaves our warehouse and is in the hands of the carrier. If you receive an item that is missing parts (or has defective parts), please contact us immediately and we will do our best to assist you and/or put you in touch with the manufacturer.ĭamage that may have occurred during transit should be reported immediately upon delivery. Because we are a retailer and not the manufacturer of the items we sell, we do not have replacement parts for kits. We understand some customers want to buy an item as a collectible however it is our policy that we sell model kits, not collectible packaging, and we do not represent in any manner that all items purchased from us will be in pristine condition.Īll goods should be inspected upon delivery. It is possible that an item you receive may have minor cosmetic blemishes to the outer packaging. Blemishes, scratches, creases, scuffs and dings are not considered defects, as they do not impact the use of the product inside.ĪndysHHQ only sells new products, however we do not imply or guarantee, that all product packaging is in perfect condition. In doing this one, I had a concern about the height of the windshield-slapped my measuring stick on my real '59 Biscayne 4dr-AMT got the roof height correct.PLEASE NOTE: AndysHHQ receives inventory from worldwide suppliers and a very small percentage of merchandise is received with minor cosmetic imperfections. I then used the entire windshield area on a Monogram '59 Impala convertible body, along with a widened JoHan '59 Cadillac "Sixty Special" 4dr door sedan tor the roof, to do a resin-master for the '59 Biscayne 2dr sedan. It's one of my favorite kits, and makes a great vintage service vehicle for a gas station.Īctually, AMT first issued this kit in the late summer of 1964, using their then-standard 3in1 Customizing box-which was way too tightly packed for this model-many of the kits came into stores with the roof squashed! I built one up way back about 1994, to showcase my then-new Chevy 235cid Blue Flame 6 AAM resin kit , and it went together perfectly. I recently found one of those at a flea market, shrink-wrapped for $7. I'll probably pass on this one, just because I have several already - one in the long box and others in the circa-1989 box, with the pink El Camino on top. IIRC, the original was first issued in that box around 1966. Thanks! I really liked the retro "long-box" reissue of this kit, back in the 1990s (shown below).
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